We photograph the finished piece and send you the images before anything is dispatched. Two rounds of changes are free — tell us what is not right and we adjust it. From the third round onward, further changes are charged by the time they take. Nothing leaves the studio until you have told us you are happy, and we do not treat silence as approval.
We photograph the finished piece and send you the images before anything is dispatched. Two rounds of changes are free — tell us what is not right and we adjust it. From the third round onward, further changes are charged by the time they take. Nothing leaves the studio until you have told us you are happy, and we do not treat silence as approval.