Five details that make a felt portrait recognisable

It is rarely the whole face. It is one ear, one patch, one look — and those are what we ask you about.

It is rarely the whole face. It is one ear, one patch, one look — and those are what we ask you about.

The practical walk-through, for the hardest order to place.

Choose by where it will live, not by the likeness — the likeness does not change with size.

It is not a queue we are hiding behind. Hand work has a floor, and rushing it shows in the finished piece.

A clear, front-facing picture in good light will do more for the likeness than upgrading to a larger piece. Here is what to send.

Four materials, four very different objects. Here is how to choose between them without guessing.