{"id":8843,"date":"2026-09-24T01:24:25","date_gmt":"2026-09-23T17:24:25","guid":{"rendered":"https:\/\/loveispanacea.org\/returer-och-aterbetalningar\/"},"modified":"2026-09-24T01:24:25","modified_gmt":"2026-09-23T17:24:25","slug":"returer-och-aterbetalningar","status":"publish","type":"page","link":"https:\/\/loveispanacea.org\/sv\/returer-och-aterbetalningar\/","title":{"rendered":"Returer och \u00e5terbetalningar"},"content":{"rendered":"

Senast uppdaterad:<\/strong> 23 september 2026<\/p>\n

Kortversionen<\/h2>\n

Varje PetMemory-best\u00e4llning tillverkas p\u00e5 best\u00e4llning f\u00f6r ett specifikt husdjur, utifr\u00e5n kundens egna fotografier. Den kan inte s\u00e4ljas vidare, \u00e5teranv\u00e4ndas eller l\u00e4ggas tillbaka i lager, och arbetet \u2014 modelleringen, tovningen f\u00f6r hand, m\u00e5lningen, graveringen \u2014 g\u00f6rs specifikt f\u00f6r dig och kan inte \u00e5terst\u00e4llas. D\u00e4rf\u00f6r \u00e4r en best\u00e4llning inte \u00e5terbetalningsbar n\u00e4r betalningen har genomf\u00f6rts.<\/strong><\/p>\n

Det du f\u00e5r i geng\u00e4ld \u00e4r kontroll \u00f6ver resultatet. Innan n\u00e5got skickas visar vi dig den f\u00e4rdiga produkten p\u00e5 fotografier och vi \u00e4ndrar allt du vill ha \u00e4ndrat \u2014 tv\u00e5 omg\u00e5ngar \u00e4ndringar \u00e4r kostnadsfria<\/strong>. Din produkt l\u00e4mnar studion f\u00f6rst n\u00e4r du har sagt att du \u00e4r n\u00f6jd med den.<\/p>\n

S\u00e5 g\u00e5r en best\u00e4llning till<\/h2>\n
    \n
  1. Du l\u00e4gger best\u00e4llningen och betalar.<\/strong> Din best\u00e4llning hamnar i v\u00e5r k\u00f6 och produktionen b\u00f6rjar.<\/li>\n
  2. Vi tillverkar din produkt<\/strong> utifr\u00e5n de fotografier och uppgifter du skickade.<\/li>\n
  3. Vi fotograferar den och skickar bilderna till dig.<\/strong> Du granskar den ordentligt.<\/li>\n
  4. Tv\u00e5 omg\u00e5ngar \u00e4ndringar, kostnadsfritt.<\/strong> Om n\u00e5got inte st\u00e4mmer, s\u00e4g till och vi justerar det. Fr\u00e5n och med tredje omg\u00e5ngen debiteras ytterligare \u00e4ndringar efter den tid de tar, eller \u00f6verenskoms med dig fr\u00e5n fall till fall.<\/li>\n
  5. Du godk\u00e4nner den, och f\u00f6rst d\u00e5 skickar vi den.<\/strong> Ingenting packas f\u00f6rr\u00e4n du s\u00e4ger ja.<\/li>\n<\/ol>\n

    Hur l\u00e5ng tid det tar<\/h2>\n

    Att tillverka en produkt ordentligt tar tid. Beroende p\u00e5 format och k\u00f6 \u00e4r leveranstiden vanligtvis sex till fjorton veckor<\/strong> fr\u00e5n det att vi accepterar din best\u00e4llning. Ingenting av detta \u00e4r on\u00f6dig v\u00e4ntetid: varje produkt skulpteras, tovas, m\u00e5las eller graveras f\u00f6r hand, och arbetet kan inte p\u00e5skyndas utan att det syns. Vi ger dig ditt ber\u00e4knade datum n\u00e4r vi accepterar best\u00e4llningen, och vi tackar p\u00e5 f\u00f6rhand f\u00f6r ditt t\u00e5lamod \u2014 det \u00e4r det som g\u00f6r den f\u00e4rdiga produkten v\u00e4rd att v\u00e4nta p\u00e5.<\/p>\n

    Varf\u00f6r vi inte kan \u00e5terbetala en best\u00e4llning<\/h2>\n

    En f\u00e4rdig best\u00e4llning b\u00e4r likheten av ditt husdjur, och bara ditt husdjur. Det \u00e4r inte en produkt vi kan s\u00e4tta tillbaka p\u00e5 en hylla eller s\u00e4lja till n\u00e5gon annan, och timmarna som lades ner kan inte g\u00f6ras ogjorda. Varje best\u00e4llning tar en plats i k\u00f6n, vilket inneb\u00e4r att en \u00e5terbetalning tar arbete fr\u00e5n en kund som v\u00e4ntar.<\/p>\n

    Det \u00e4r d\u00e4rf\u00f6r vi \u00e4r noggranna innan produktionen b\u00f6rjar, och d\u00e4rf\u00f6r godk\u00e4nnandesteget finns: du ombeds aldrig acceptera n\u00e5got du inte har sett.<\/p>\n

    Det vi alltid g\u00f6r<\/h2>\n
      \n
    • Visar dig produkten innan den skickas<\/strong>, p\u00e5 tydliga fotografier, och \u00e4ndrar den tills du \u00e4r n\u00f6jd. De tv\u00e5 f\u00f6rsta omg\u00e5ngarna \u00e4r kostnadsfria; fr\u00e5n och med tredje omg\u00e5ngen debiteras ytterligare \u00e4ndringar efter den tid de tar.<\/li>\n
    • \u00c5tg\u00e4rdar ett verkligt fel.<\/strong> Om en produkt anl\u00e4nder skadad, om den inte \u00e4r vad fotografierna visade, eller om vi har gjort ett misstag, \u00e4r det v\u00e5rt ansvar att r\u00e4tta till det \u2014 reparation, omtillverkning eller \u00e5terbetalning, beroende p\u00e5 vad som \u00e4r l\u00e4mpligt.<\/li>\n
    • S\u00e4ger \u00e4rligt till om dina fotografier inte fungerar<\/strong>, innan du betalar, i st\u00e4llet f\u00f6r att ta best\u00e4llningen och g\u00f6ra dig besviken senare.<\/li>\n
    • Svarar dig personligen.<\/strong> Om n\u00e5got kring en best\u00e4llning \u00e4r oklart, skriv till oss och en person svarar.<\/li>\n<\/ul>\n

      Fel och skador<\/h2>\n

      Ett verkligt fel \u00e4r v\u00e5rt ansvar, inte ditt. Om din produkt anl\u00e4nder skadad, eller inte \u00e4r som de godk\u00e4nda fotografierna visade, kontakta oss inom 14 dagar fr\u00e5n leverans med fotografier av det som anl\u00e4nde. Vi reparerar eller tillverkar om den, eller \u00e5terbetalar den, p\u00e5 v\u00e5r bekostnad. Beh\u00e5ll f\u00f6rpackningen tills produkten har kontrollerats.<\/p>\n

      Skador under transport t\u00e4cks \u2014 v\u00e5r frakt \u00e4r f\u00f6rs\u00e4krad. Det enda vi ber om \u00e4r att du ber\u00e4ttar det f\u00f6r oss snabbt s\u00e5 att vi kan agera.<\/p>\n

      Innan du best\u00e4ller<\/h2>\n

      Eftersom en best\u00e4llning inte kan avbrytas n\u00e4r betalningen har genomf\u00f6rts, se till f\u00f6ljande innan du best\u00e4ller:<\/p>\n

        \n
      • Att fotografierna du skickar \u00e4r de du vill att vi ska utg\u00e5 fr\u00e5n. Du kan l\u00e4gga till eller \u00e4ndra dem fr\u00e5n ditt konto tills vi b\u00f6rjar.<\/li>\n
      • Att storleken och formatet du har valt \u00e4r det du vill ha. Om du \u00e4r os\u00e4ker, skriv till oss f\u00f6rst \u2014 vi hj\u00e4lper dig hellre att v\u00e4lja \u00e4n att du \u00e5ngrar dig efter\u00e5t.<\/li>\n
      • Att du har r\u00e4knat med tillverkningstiden. Varje produktsida anger sin ledtid, och vi bekr\u00e4ftar det exakta datumet n\u00e4r vi accepterar din best\u00e4llning.<\/li>\n<\/ul>\n

        Fr\u00e5gor<\/h2>\n

        Om n\u00e5got h\u00e4r \u00e4r oklart, eller om du helt enkelt vill prata igenom en best\u00e4llning innan du l\u00e4gger den, skriv till oss. Vi svarar sj\u00e4lva p\u00e5 varje meddelande.<\/p>\n","protected":false},"excerpt":{"rendered":"

        Senast uppdaterad: 23 september 2026 Kortversionen Varje PetMemory-best\u00e4llning tillverkas p\u00e5 best\u00e4llning f\u00f6r ett specifikt husdjur, utifr\u00e5n kundens egna fotografier. Den kan inte s\u00e4ljas vidare, \u00e5teranv\u00e4ndas eller l\u00e4ggas tillbaka i lager, och arbetet \u2014 modelleringen, tovningen f\u00f6r hand, m\u00e5lningen, graveringen \u2014 g\u00f6rs specifikt f\u00f6r dig och kan inte \u00e5terst\u00e4llas. D\u00e4rf\u00f6r \u00e4r en best\u00e4llning inte \u00e5terbetalningsbar n\u00e4r […]<\/p>\n","protected":false},"author":0,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"om_disable_all_campaigns":false,"_mi_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_uf_show_specific_survey":0,"_uf_disable_surveys":false,"footnotes":""},"class_list":["post-8843","page","type-page","status-publish","hentry"],"blocksy_meta":{"styles_descriptor":{"styles":{"desktop":"","tablet":"","mobile":""},"google_fonts":[],"version":7}},"featured_image_urls_v2":{"full":"","thumbnail":"","medium":"","medium_large":"","large":"","1536x1536":"","2048x2048":"","woocommerce_archive_thumbnail":"","mailpoet_newsletter_max":"","woocommerce_thumbnail":"","woocommerce_single":"","woocommerce_gallery_thumbnail":""},"post_excerpt_stackable_v2":"

        Senast uppdaterad: 23 september 2026 Kortversionen Varje PetMemory-best\u00e4llning tillverkas p\u00e5 best\u00e4llning f\u00f6r ett specifikt husdjur, utifr\u00e5n kundens egna fotografier. Den kan inte s\u00e4ljas vidare, \u00e5teranv\u00e4ndas eller l\u00e4ggas tillbaka i lager, och arbetet \u2014 modelleringen, tovningen f\u00f6r hand, m\u00e5lningen, graveringen \u2014 g\u00f6rs specifikt f\u00f6r dig och kan inte \u00e5terst\u00e4llas. D\u00e4rf\u00f6r \u00e4r en best\u00e4llning inte \u00e5terbetalningsbar n\u00e4r betalningen har genomf\u00f6rts. Det du f\u00e5r i geng\u00e4ld \u00e4r kontroll \u00f6ver resultatet. Innan n\u00e5got skickas visar vi dig den f\u00e4rdiga produkten p\u00e5 fotografier och vi \u00e4ndrar allt du vill ha \u00e4ndrat \u2014 tv\u00e5 omg\u00e5ngar \u00e4ndringar \u00e4r kostnadsfria. Din produkt l\u00e4mnar studion f\u00f6rst n\u00e4r du har…<\/p>\n","category_list_v2":"","author_info_v2":{"name":"","url":"https:\/\/loveispanacea.org\/sv\/author\/"},"comments_num_v2":"0 comments","yoast_head":"\nReturns & Refunds | Made-to-order PetMemory pieces<\/title>\n<meta name=\"description\" content=\"How refunds work for a hand-made commission: full refund if your photos are not workable, approval before shipping, and what happens if a piece arrives damaged.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/loveispanacea.org\/sv\/returer-och-aterbetalningar\/\" \/>\n<meta property=\"og:locale\" content=\"sv_SE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Returer och \u00e5terbetalningar\" \/>\n<meta property=\"og:description\" content=\"How refunds work for a hand-made commission: full refund if your photos are 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