{"id":8901,"date":"2026-09-24T01:29:28","date_gmt":"2026-09-23T17:29:28","guid":{"rendered":"https:\/\/loveispanacea.org\/returnering-og-refusion\/"},"modified":"2026-09-24T01:29:28","modified_gmt":"2026-09-23T17:29:28","slug":"returnering-og-refusion","status":"publish","type":"page","link":"https:\/\/loveispanacea.org\/da\/returnering-og-refusion\/","title":{"rendered":"Returnering og refusion"},"content":{"rendered":"

Senest opdateret:<\/strong> 23. september 2026<\/p>\n

Den korte version<\/h2>\n

Hvert PetMemory-v\u00e6rk laves p\u00e5 bestilling til \u00e9t k\u00e6ledyr, ud fra \u00e9n kundes egne
\nfotografier. Det kan ikke videres\u00e6lges, genbruges eller l\u00e6gges tilbage p\u00e5 lager, og
\narbejdet \u2014 modelleringen, filten, malingen, graveringen \u2014 udf\u00f8res specifikt for
\ndig og kan ikke g\u00f8res om. Derfor kan en bestilling ikke refunderes, n\u00e5r
\nbetalingen er gennemf\u00f8rt.<\/strong><\/p>\n

Til geng\u00e6ld har du kontrol over resultatet. F\u00f8r noget sendes, viser vi dig det
\nf\u00e6rdige v\u00e6rk p\u00e5 fotografier, og vi \u00e6ndrer alt, hvad du \u00f8nsker \u00e6ndret \u2014 to
\nrunder \u00e6ndringer er gratis<\/strong>. Dit v\u00e6rk forlader f\u00f8rst v\u00e6rkstedet, n\u00e5r du har
\nsagt, at du er tilfreds med det.<\/p>\n

S\u00e5dan forl\u00f8ber en ordre<\/h2>\n
    \n
  1. Du afgiver ordren og betaler.<\/strong> Din bestilling kommer i vores
    \n\tk\u00f8, og produktionen begynder.<\/li>\n
  2. Vi laver dit v\u00e6rk<\/strong> ud fra de fotografier og oplysninger, du har
    \n\tsendt.<\/li>\n
  3. Vi fotograferer det og sender dig billederne.<\/strong> Du ser det
    \n\tgrundigt efter.<\/li>\n
  4. To runder \u00e6ndringer, gratis.<\/strong> Hvis noget ikke er rigtigt, s\u00e5
    \n\tsig til, og vi retter det. Fra tredje runde og fremefter koster yderligere
    \n\t\u00e6ndringer efter den tid, de tager, eller aftales fra sag til sag.<\/li>\n
  5. Du godkender det, og f\u00f8rst derefter sender vi.<\/strong> Intet pakkes,
    \n\tf\u00f8r du siger ja.<\/li>\n<\/ol>\n

    Hvor lang tid det tager<\/h2>\n

    Det tager tid at lave et v\u00e6rk ordentligt. Afh\u00e6ngigt af formatet og k\u00f8en er
    \nafsendelsen typisk seks til fjorten uger<\/strong> fra det \u00f8jeblik, vi
    \naccepterer din bestilling. Der er intet overfl\u00f8digt i det: hvert v\u00e6rk formes,
    \nfiles, males eller graveres i h\u00e5nden, og arbejdet kan ikke skyndes p\u00e5 uden at det
    \nses. Vi giver dig din forventede dato, n\u00e5r vi accepterer ordren, og vi siger tak
    \nfor din t\u00e5lmodighed p\u00e5 forh\u00e5nd \u2014 det er den, der g\u00f8r det f\u00e6rdige v\u00e6rk v\u00e6rd at
    \nvente p\u00e5.<\/p>\n

    Hvorfor vi ikke kan refundere en bestilling<\/h2>\n

    En f\u00e6rdig bestilling b\u00e6rer dit k\u00e6ledyrs udseende, og kun dit k\u00e6ledyrs. Det er
    \nikke et produkt, vi kan s\u00e6tte tilbage p\u00e5 en hylde eller s\u00e6lge til en anden, og de
    \ntimer, der er lagt i det, kan ikke g\u00f8res om. Hver bestilling optager en plads i
    \nk\u00f8en, hvilket betyder, at en refusion tager arbejde fra en kunde, der venter.<\/p>\n

    Derfor er vi omhyggelige, f\u00f8r produktionen begynder, og derfor findes
    \ngodkendelsesfasen: du bliver aldrig bedt om at acceptere noget, du ikke har set.<\/p>\n

    Det g\u00f8r vi altid<\/h2>\n
      \n
    • Viser dig v\u00e6rket, f\u00f8r det sendes<\/strong>, p\u00e5 tydelige fotografier, og
      \n\t\u00e6ndrer det, indtil du er tilfreds. De f\u00f8rste to runder er gratis; fra tredje
      \n\trunde og fremefter koster yderligere \u00e6ndringer efter den tid, de tager.<\/li>\n
    • Retter en reel fejl.<\/strong> Hvis et v\u00e6rk ankommer beskadiget, hvis
      \n\tdet ikke er, hvad fotografierne viste, eller hvis vi har lavet en fejl, er det
      \n\tvores ansvar at rette det \u2014 reparation, omforf\u00e6rdigelse eller refusion, alt efter
      \n\thvad der er passende.<\/li>\n
    • Siger \u00e6rligt til, hvis dine fotografier ikke kan bruges<\/strong>, f\u00f8r
      \n\tdu betaler, i stedet for at tage ordren og skuffe dig senere.<\/li>\n
    • Svarer dig personligt.<\/strong> Hvis noget omkring en ordre ikke er
      \n\tklart, s\u00e5 skriv til os, og et menneske svarer.<\/li>\n<\/ul>\n

      Fejl og skader<\/h2>\n

      En reel fejl er vores ansvar, ikke dit. Hvis dit v\u00e6rk ankommer beskadiget eller
      \nikke er som p\u00e5 de godkendte fotografier, s\u00e5 kontakt os inden for 14 dage efter
      \nleveringen med fotografier af det, der ankom. Vi reparerer eller laver det om,
      \neller refunderer det, for vores regning. Behold venligst emballagen, indtil v\u00e6rket
      \ner blevet efterset.<\/p>\n

      Skader under transport er d\u00e6kket \u2014 vores forsendelse er forsikret. Det eneste, vi
      \nbeder om, er, at du siger til i god tid, s\u00e5 vi kan handle p\u00e5 det.<\/p>\n

      F\u00f8r du bestiller<\/h2>\n

      Fordi en bestilling ikke kan annulleres, n\u00e5r betalingen er gennemf\u00f8rt, s\u00e5 v\u00e6r
      \nsikker p\u00e5 f\u00f8lgende, f\u00f8r du bestiller:<\/p>\n

        \n
      • At de fotografier, du sender, er dem, du vil have, vi arbejder ud fra. Du kan
        \n\ttilf\u00f8je eller \u00e6ndre dem fra din konto, indtil vi begynder.<\/li>\n
      • At den st\u00f8rrelse og det format, du har valgt, er det, du \u00f8nsker. Hvis du er i
        \n\ttvivl, s\u00e5 skriv til os f\u00f8rst \u2014 vi hj\u00e6lper dig hellere med at v\u00e6lge end at du
        \n\tfortryder bagefter.<\/li>\n
      • At du har afsat tid til fremstillingen. Hver produktside angiver sin
        \n\tleverings\u00adtid, og vi bekr\u00e6fter den pr\u00e6cise dato, n\u00e5r vi accepterer din ordre.<\/li>\n<\/ul>\n

        Sp\u00f8rgsm\u00e5l<\/h2>\n

        Hvis noget her er uklart, eller du bare vil tale en ordre igennem, f\u00f8r du afgiver
        \nden, s\u00e5 skriv til os. Vi svarer selv p\u00e5 hver besked.<\/p>\n","protected":false},"excerpt":{"rendered":"

        Senest opdateret: 23. september 2026 Den korte version Hvert PetMemory-v\u00e6rk laves p\u00e5 bestilling til \u00e9t k\u00e6ledyr, ud fra \u00e9n kundes egne fotografier. Det kan ikke videres\u00e6lges, genbruges eller l\u00e6gges tilbage p\u00e5 lager, og arbejdet \u2014 modelleringen, filten, malingen, graveringen \u2014 udf\u00f8res specifikt for dig og kan ikke g\u00f8res om. Derfor kan en bestilling ikke refunderes, […]<\/p>\n","protected":false},"author":0,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"om_disable_all_campaigns":false,"_mi_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_uf_show_specific_survey":0,"_uf_disable_surveys":false,"footnotes":""},"class_list":["post-8901","page","type-page","status-publish","hentry"],"blocksy_meta":{"styles_descriptor":{"styles":{"desktop":"","tablet":"","mobile":""},"google_fonts":[],"version":7}},"featured_image_urls_v2":{"full":"","thumbnail":"","medium":"","medium_large":"","large":"","1536x1536":"","2048x2048":"","woocommerce_archive_thumbnail":"","mailpoet_newsletter_max":"","woocommerce_thumbnail":"","woocommerce_single":"","woocommerce_gallery_thumbnail":""},"post_excerpt_stackable_v2":"

        Senest opdateret: 23. september 2026 Den korte version Hvert PetMemory-v\u00e6rk laves p\u00e5 bestilling til \u00e9t k\u00e6ledyr, ud fra \u00e9n kundes egne fotografier. Det kan ikke videres\u00e6lges, genbruges eller l\u00e6gges tilbage p\u00e5 lager, og arbejdet \u2014 modelleringen, filten, malingen, graveringen \u2014 udf\u00f8res specifikt for dig og kan ikke g\u00f8res om. Derfor kan en bestilling ikke refunderes, n\u00e5r betalingen er gennemf\u00f8rt. Til geng\u00e6ld har du kontrol over resultatet. F\u00f8r noget sendes, viser vi dig det f\u00e6rdige v\u00e6rk p\u00e5 fotografier, og vi \u00e6ndrer alt, hvad du \u00f8nsker \u00e6ndret \u2014 to runder \u00e6ndringer er gratis. Dit v\u00e6rk forlader f\u00f8rst v\u00e6rkstedet, n\u00e5r du har sagt,…<\/p>\n","category_list_v2":"","author_info_v2":{"name":"","url":"https:\/\/loveispanacea.org\/da\/author\/"},"comments_num_v2":"0 comments","yoast_head":"\nReturns & Refunds | Made-to-order PetMemory pieces<\/title>\n<meta name=\"description\" content=\"How refunds work for a hand-made commission: full refund if your photos are not workable, approval before shipping, and what happens if a piece arrives damaged.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/loveispanacea.org\/da\/returnering-og-refusion\/\" \/>\n<meta property=\"og:locale\" content=\"da_DK\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Returnering og refusion\" \/>\n<meta property=\"og:description\" content=\"How refunds work for a hand-made commission: full refund if your photos 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